Returns & Refunds Policy

We want you to love your purchase! If for any reason you're not completely satisfied, we've got you covered.

• Free Returns: Return your item within 30 days of delivery - no questions asked.
• How it Works: Just use the link in your order confirmation email or drop us a line at customerservice@urbanhide.shop to start the process.
• Refunds: We'll get your refund back to you within 10 business days of approving your return. If you haven't seen it after 15 business days, just give us a shout.
• Damaged or Wrong Item?: Let us know ASAP and we'll make it right.
• Exchanges: The fastest way to get what you want is to return your item and place a new order.

We're here to help with any questions or concerns. Just email us at customerservice@urbanhide.shop and we'll take care of you!